Who is responsible
Crochet by Skovgaard is the name I use for my handmade crochet, which I run from the UK. It is not a registered company or sole trader. For the limited information described on this page, I am the “data controller”.
Orders, payments and messages happen in my Etsy shop. Etsy runs those, and Etsy's own terms and privacy policy apply to them, not this page.
What this website involves
This is the full list of personal information connected to this website:
| What | Why | Legal basis |
|---|---|---|
| Technical data such as your IP address, browser and the pages requested, which the website's host (Cloudflare) handles when it delivers the pages | To deliver the website, keep it secure and fix faults | My legitimate interest in a working, secure site (GDPR art. 6(1)(f)) |
| Your IP address, when pictures from my Instagram account or photos from my Etsy listings load from Instagram's or Etsy's servers | To show my latest Instagram pictures and shop listings | My legitimate interest in showing my work (art. 6(1)(f)) |
| Website usage statistics from Google Analytics, run through Google Tag Manager (visited pages, device type, approximate location, how you found the site) | To understand which pages are useful and to see how people find the shop | Your consent (art. 6(1)(a)). Only if you accept analytics cookies |
Etsy orders and messages
If you buy from my Etsy shop or message me there about a custom order, that happens on Etsy, under Etsy's terms and privacy policy. Etsy handles your account, messages and payment.
To post an order I can see the delivery address you give Etsy. That might be your home or a collection point you choose, such as a Royal Mail or other pickup location. I use it only to send your order and to keep order records as UK tax rules require. I keep it no longer than I need to for those reasons.
Instagram, Etsy, Facebook and other websites
Links to the Etsy shop, Instagram, Facebook and other websites leave this site. Their own privacy policies apply once you are there, and I'm not responsible for how they handle your information. If you contact me through Instagram or Facebook instead of Etsy, those platforms handle your message under their own policies.
The home page can show the latest posts from my Instagram account, and the products page can show my current Etsy listings. These pictures load from Instagram's servers (run by Meta) and Etsy's servers, so they can see your IP address when the pictures load. This site tells them nothing about which page you are on.
The fonts and the other photos on this site are served from the site itself, not from third parties.
Transfers outside the UK
Some of the services above (Google, Cloudflare, Meta, Etsy) are US companies or use servers outside the UK and the EU/EEA. Where information is transferred there, it relies on a safeguard recognised under UK and EU law, such as the UK–US data bridge, the EU–US Data Privacy Framework or standard contractual clauses.
How long it is kept
I keep information only as long as it is needed for the reason it was collected:
- Technical data: kept by the hosting provider for a short time only.
- Google Analytics data: kept for the period set in Google Analytics, which is never longer than 14 months.
- Your cookie choice: see the cookie policy.
- Delivery details: see “Etsy orders and messages” above.
Your rights
Under the UK GDPR and the EU GDPR you have the right to:
- ask for a copy of the information I hold about you (access)
- have wrong information corrected (rectification)
- have your information deleted (erasure), unless I must keep it by law
- ask me to restrict how I use it
- receive the information you gave me in a portable format
- object to uses based on my legitimate interest
- withdraw your consent at any time using “Cookie settings” in the footer. This doesn't affect anything done before you withdrew
Changes to this policy
If this website changes how it handles information, I'll update this page and the date at the top.
Contact and complaints
To use any of your rights, or if you have a question about this policy, message me through the Etsy shop. I'll answer within one month.
If you think I've handled your information wrongly, please tell me first so I can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113. If you live in the EU/EEA, you can also complain to the data protection authority in your country.
Crochet by Skovgaard
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